LocsByEssie

Effective Date: 01/01/2026 These Terms and Conditions (“Agreement”) are entered into by and between Locsbyessie LLC (“We,” “Us,” “Our”) and the client (“Client,” “You,” or “Your”) requesting services from us. By booking an appointment or receiving any services, you agree to these Terms and Conditions. Please read them carefully. 1. Appointment Scheduling and Cancellation • Appointments are scheduled through online booking. • We require a 48-hour notice for cancellations or rescheduling. Any cancellations made by the client before the scheduled appointment means you forfeit your deposit. • No-shows will be possibly banned from booking. • Clients are encouraged to arrive on time. Late arrivals may result in a reduced service time. In that case, there is a 20 minute grace period before appointment is cancelled and a $15 late fee after 15 minutes. 2. Payments and Pricing • All services must be paid in full at the time of service. • Prices for services may vary depending on the complexity and additional services needed. • Payment methods accepted include [Venmo, cash, cash app, such credit card/debit card]. • NO refunds on services. 3. Health and Safety •As a stylist, I work in close contact with every client, and keeping both you and myself health is a top priority. Out of respect for everyone's well-being, I kindly ask that you **do not book or attend your appointment if you are currently experiencing any of the following symptoms*", even if they seem mild or are attributed to allergies: * Stuffy or runny nose * Allergies * Cough or sore throat * Fever or chills * Body aches or fatigue * Nausea, vomiting, or stomach pain * Recent loss of taste or smell * Any cold, flu, or COVID-like symptoms * If you've been sick or recovering from an illness in the past 7 days * If someone in your household is currently sick If you're feeling under the weather, I totally understand - just send me a message, and we'll be happy to reschedule your appointment for a later date when you're feeling better. If you decide to still book knowing your have any of the symptoms listed above I will have no choice but to cancel your appointment mid appointment and send you home! Let's continue keeping the space safe, healthy, and comfortable for everyone. Thank you for your honesty and • For the safety and well-being of all clients and staff, we ask that you inform us of any allergies or skin sensitivities prior to receiving a service. • If you have any known medical conditions (such as scalp conditions, pregnancy, etc.), please consult your physician before booking certain services. • Clients must comply with all health and safety regulations. 4. Consultations • A consultation will be provided at the start of your appointment to discuss your desired results, hair condition, and any specific needs or concerns. • The stylist will recommend services based on your consultation, but ultimate responsibility for the desired outcome rests with the client. • If you have any concerns about your service or results, please bring it up with your stylist during your appointment, so they can address it promptly. 5. Refunds and Complaints • We strive for complete customer satisfaction. If you are not satisfied with your service, please notify us within 24 hours of your appointment, and we will work to resolve the issue. • Refunds are generally not issued. • If an issue is reported after the 24-hour period, we may offer an alternative solution, such as a redo or discount on future services. 6. Personal Belongings • We are not responsible for any personal items that are lost, damaged, or stolen during your visit. • Clients should take care to secure their personal belongings before or during their appointment. 7. Photography and Social Media • By booking an appointment, you consent to the Salon taking photographs of your hairstyle or hair service for promotional purposes, unless you explicitly inform us otherwise. 8. Limitation of Liability • We will not be liable for any damages, injuries, or losses incurred as a result of being serviced, including any adverse reactions to products used during the service. • Clients agree to indemnify and hold harmless the stylist from any claims, damages, or liabilities arising from their visit. Changes to Terms and Conditions • Wereserves the right to modify or update these Terms and Conditions at any time. Clients will be notified of any significant changes before their next appointment. By booking an appointment and receiving services at Locsbyessie LLC, you agree to the terms outlined above.